Our Mission
Towards productive, healthy lives
Through our relentless focus on quality, we strive to provide our customers with the highest standard of services available without any bias. Scientific advances, a professional and ethical code of conduct as well as the drive to go an extra step are the measures we take to ensure that our vision is met.
Experience that translates into excellence
Royal Care Diagnostics has found its reputation on reliable and consistent laboratory testing and services, a simple strategy that contributed significantly to our client’s satisfaction. In all our surveys, clients regularly rate we highly and respond with their willingness to recommend us to others.
Aided by cutting edge infrastructure
Our’s comprehensive clinical diagnostic test menu includes areas of Hematology, Clinical Biochemistry, Serology and Microbiology. We works seven days a week /365 days a year including Sundays, processing more than 500 samples per day.
Royal Care is equipped with instruments manufactured by world class diagnostic instrument manufactures. We also use advance instrumentation and automated systems in sample registration, tracking and retrieving of test results.
A dynamic commitment to Quality
Quality is of utmost importance at Royal Care Diagnostic. Through constant monitoring and with a focus on continual improvement, We ensures that clients are satisfied with the service they receive.
To achieve and maintain high standards, Our quality assurance program monitors several key indicators. Each batch of test results in a day are released only after performing the control tests with Internal Quality control samples. These help us to address the quality of our’s assays, as well as pre and post analytical aspects of testing.
Our views quality assurance as the natural keystone to continuous improvement. By using the data generated by QA indicators, combined with internal and external customer needs assessments, our dynamic quality improvement program uses client and employee involvement to improve critical processes. The goal is to define and meet the needs of Ours complex customer base.
Reporting – Easy & Error free
Due to our stringent supervision and controls reports have a high degree of accuracy and promptness. Three levels of authorization also make sure that the reports have minimal errors. Royal Diagnostic Center is also made collecting reports easier with an online option. This ensures quick turn around time and easy accessibility.